How-to guides
How to manage your drivers
Who this is for: dispatchers, owners, and admins.
Everything the app knows about a driver lives on their page: how to reach them, what they are paid, what hours they have left, their credentials, and what they are hauling right now.
Add a driver
Drivers → Add driver.
| Field | Notes |
|---|---|
| Full name | As it appears on their CDL. |
| Phone | Their mobile number, in international format: +15555550000. |
| Optional, used for consent invitations. | |
| Home base | City and state. Used when working out deadhead to a pickup. |
The mobile number is the field to get right. It is where check-in texts go, and it is how an inbound reply is matched back to the driver — a landline or a mistyped digit means their replies are recorded but never attached to anything.
Driver statuses
| Status | Meaning |
|---|---|
| Available | Ready for a load. |
| On load | Assigned and running. Set automatically when you assign them. |
| Off duty | Not available right now. |
| Inactive | No longer driving for you. |
Assigning a driver to a load moves them to On load, and delivering it frees them again — you do not normally set these two by hand.
Set their pay
The Pay configuration card: per mile, percent of revenue, or flat per load.
Leave the rate at 0 to fall back to your company defaults in Settings → Operations. Their rate feeds both the profit calculator — a load is costed against whoever is assigned to it — and their weekly settlement. See Run driver pay and dispatcher pay.
Record Hours of Service
The Hours of Service card holds the three federal buckets, as hours remaining: 11-hour driving, 14-hour on-duty, and the 70-hour cycle.
Each report is stamped with when it arrived and where it came from, so you can see how much to trust it:
| Source | Meaning |
|---|---|
| Manual | A dispatcher typed it in. |
| SMS check-in | Parsed from something the driver texted. |
| ELD provider | Pulled from your electronic logging device provider. |
You only know what you know — report the buckets you have and leave the rest blank. HOS here is an operational aid for planning, not a compliance record. Your ELD remains the system of record for anything a DOT officer asks about.
The two driver links
The Driver links card holds two identifiers that are easy to confuse and must not be swapped:
- User account — the login this driver signs in with. A Driver-role login sees only its own pay statements, and until it is linked here it sees none at all.
- ELD driver id — the identifier your ELD provider uses for them. This is what Hours of Service is pulled against.
Different systems, different ids. One is a login in this app; the other belongs to your ELD vendor.
Consent for texting
The SMS consent card shows whether this driver has signed consent to be texted, and lets you send them the invitation. Nothing goes out to a driver who has not consented or who has replied STOP. See Get your number approved for texting.
Their credentials
Upload the CDL, medical card, MVR, drug test result, and application to the driver's page. Fill in the expiry date on each — that is what drives the expiring-credential warnings on your dashboard, and it is the difference between knowing a medical card lapses next month and finding out at a scale. See Upload documents and send a carrier packet.
What they are doing right now
The driver's page also shows their active loads and their recent check-ins, and lets you send a check-in or place a check-in call without leaving the page. See Set up driver check-ins.
Removing a driver
Removing a driver keeps their history — delivered loads, pay statements, check-ins, documents, and every audit entry stay exactly as they were. Set them to Inactive if they might come back.
Related
Still stuck?
Email support@dynamanic.io with your company name, what you did, what happened — quoting any message on screen — and when, with your timezone.